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Privacy Policy
Information We Collect
Big Samo Logistics ("we," "us," or "our") collects information you provide directly to us, including:
- Name and contact information (email, phone number, business address)
- Business details (company name, industry, delivery needs)
- Communication preferences and correspondence
- Service usage information and delivery details
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our delivery services
- Process and complete transactions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about services, offers, and events
- Monitor and analyze trends, usage, and activities
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants, insurers)
- Authorities when required by law or to protect rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing
- Request data portability
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
